For in stock items, orders received before 12:00 noon CST will be shipped on the same business day. Order received after 12:00 noon will be shipped on the next business day. We will do our best to accommodate your needs and make every effort to ship your order sooner if possible.
All packages are shipped via UPS ground or express, unless specified and agreed upon by DoTradeshow and the customer. We do not ship products outside of USA other than Canada.
The customer is responsible for all shipping charges, which may sometime include additional handling fees for large packages. A $10.00 handling fee may be added to orders with "broken" case packs where case packs are designated. Customers should also be aware that prices are often based on dimensional weight that in most instances is greater than actual weight.
DoTradeshow will exercise its’ best judgment to have your order delivered to you in a safe and timely manner. After it leaves our premises and is no longer in our care custody and control, it becomes the carrier’s responsibility to deliver your property to you in an "as new" condition as possible. Should you have a claim, DoTradeshow will aggressively assist you to obtain a just settlement.
It is the customer's responsibility to inspect the product upon receipt of the order. Please open and inspect packages for damage immediately upon receipt. Call our customer service immediately at (952)-942-1000 of any possible damage which may have occurred during shipping. Keep all original packaging materials for inspection.
Customer can return the stock items within 90 days of the date of shipment and receive a refund or store credit. A 15% restocking fee will apply to all returns. For returns received within 30 days of purchase, a refund minus restocking fee, freight charges, damage, and other applicable fees will be issued. For returns received beyond 30 days but within 90 days of purchase, store credit will be issued. No return will be accepted 90 days after the original shipping date.
DoTradeshow may levy surcharges to cover the costs incurred for graphics layout changes, graphics proofs, order changes, shipping or billing address changes, non standard shipment methods, accessory additions or other non descript customer requests.