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White List Howto

Don't miss a single email!

Due to the growing problem of unsolicited and unwanted commercial emails, many web mail services (i.e. Yahoo, Hotmail, etc.) and email applications (i.e. Outlook, Mozilla Thunderbird, etc.) have taken measures to automatically filter bulk emails. Unfortunately, these filters end up blocking many newsletters and legitimate emails in addition to spam. Our notification emails  are not immune, and so these filters may incorrectly block our mailings, preventing them from ever reaching your inbox.

We recommend that you take the simple steps outlined below to help ensure that our mailings actually reach you. Even if you are currently receiving our mailings, we still advise you to follow these recommendations as a way to prevent future problems. We thank you for your time and effort and hope that you will continue to enjoy our newsletters and notices.

Whitelist Instructions 

A whitelist is a list of email addresses that you want to receive email from. By adding an address to your whitelist, you are telling the email system not to filter email from that address. Follow the instructions below to add us to your whitelist, to ensure that you receive our mailings after you subscribe.

If your companies maintain own email servers, or outsource to ISP, you need contact your IT support to add our email address to their whitelist 

The email addresses need to be added to White List

For doTradeshow communications, follow the steps below, adding the different addresses for the communication types you wish to Whitelist. The main email address is support@dotradeshow.net

AOL

  1. Login to http://mail.aol.com/
  2. Click on Contacts on the left-side navigation menu.
  3. Click on New on the top navigation bar, then New Contact.
  4. For E-mail , enter findrfp email addresses, such as support@dotradeshow.net, john.harris@dotradeshow.com (you might need to create individually)
  5. Click Save at top.

For more help, see the AOL help site.

Comcast

  1. Login to http://www.comcast.net/qry/goto?app=mail
  2. Click on Address Book link in the left-side menu.
  3. Click Add Contact at the top of your Address Book.
  4. For E-mail , enter enter findrfp email addresses, such as support@dotradeshow.net, john.harris@dotradeshow.com (you might need to create individually)
  5. Click Add.

For more help, see the Comcast help site.

Cox

  1. Login to http://webmail.cox.net/
  2. Go to the WebMail Inbox window.
  3. Click Addresses.
  4. Under Addresses: All, click New Contact.
  5. For Display Name , enter Findrfp Notification.
  6. For E-mail , enter findrfp email addresses, such as support@dotradeshow.net, john.harris@dotradeshow.com (you might need to create individually)
  7. Click OK.

For more help, see the Cox.net help site.

Earthlink

  1. Login to http://webmail.earthlink.net/
  2. Click on the Address Book link
  3. Click the Add button.
  4. For E-mail , enter findrfp email addresses, such as support@dotradeshow.net, john.harris@dotradeshow.com (you might need to create individually)
  5. Click the Save button at the bottom of your screen

For more help, see the EarthLink help site.

Gmail

  1. Login to http://www.gmail.com/
  2. Click Contacts along the left side of any Gmail page.
  3. Click the icon with a plus sign and a person on the upper left side of the screen.
  4. For E-mail, enter support@dotradeshow.net , john.harris@dotradeshow.com (you might need to create individually)
  5. Click Save.

For more help, see the Gmail help site.

Hotmail and MSN

  1. Login to http://login.live.com/
  2. Open an email from me.
  3. Click "Mark as safe" under the From line of the email.
  4. Look for verification that you have added me to your safe sender list at the top of your screen.

For more help, see the Hotmail/MSN help site.

Outlook

  1. Go to your Contacts tab, located on the left side of your screen.
  2. Click on New in the upper-left hand corner.
  3. For E-mail, enter notify@findrfp.com, notice@findrfp.com, support@findrfp.com, info@findrfp.com
  4. Click Save in the upper left of your window.

For more help, see the Outlook help site.

SBC Global

  1. Login to https://webauth.att.net/auth/webmail/login
  2. Go to the SBC Global Mail page and click the Options link.
  3. In the Management section, click the Filters link.
  4. Click the Add button.
  5. In the top row, labeled "From header:" make sure "Contains" is selected in the pull-down menu.
  6. Enter my address: notify@findrfp.com, notice@findrfp.com, support@findrfp.com, info@findrfp.com
  7. At the bottom, where it says "Move the Message To:" select "Inbox" from the pull-down menu
  8. Click the "Add Filter" button to save.

For more help, see the SBC Global help site.

Verizon

  1. Go to your account and click on the Address Book link in the left column.
  2. Select Create Contact.
  3. The Add Address Book Entry screen appears. In the Email field, type enter findrfp email addresses, such as support@dotradeshow.net, john.harris@dotradeshow.com (you might need to create individually)
  4. In the Nickname field, type Findrfp Notification.
  5. Select Save.

For more help, see the Verizon help site.

Yahoo!

  1. Login to http://mail.yahoo.com/
  2. Open the email.
  3. Click the "add to address book" icon to the right of the sender's name. This icon looks like a green plus sign and has the word "Add" next to it.
  4. Verify the sender's contact details.
  5. Click Save on the Add Contact box that pops up.

For more help, see the Yahoo help site.

Mac OS X Mail

  1.  

    Select Mail | Preferences... from the menu in Mac OS X Mail. 
  2. Go to the Rules category.
  3. Click Add Rule.
  4. Type a Description:, such as "Whitelist: dotradeshow.com". 
  5. Make sure the criteria read: If any of the following conditions are met: From Ends with. 
  6. Enter the domain name you want to whitelist after Ends with.
  7. You can add a '@' sign before to make the filter more specific. To whitelist all mail from the "dotradeshow.com" domain type "@dotradeshow.com".

Even more instructions!

For extremely detailed instructions on adding safe senders to your email service or program, visit Twelve Horses. Twelve Horses has developed an incredibly detailed set of instructions for adding safe senders to many common email services or programs.