It has been a long road for DoTradeshow Displays since the outbreak of Covid-19 back in 2020. With the shutdown of businesses nationwide, our doors also had to close. We had to let go and say goodbye to all our employees, leaving only the two owners behind to continue running the business. This, unfortunately, meant that our beloved showroom had to be closed down, and our location and staple off "highway 13" in Burnsville, MN had to be shut down as well. Not only did we have to downsize our business, but we also had to cease production of our signature tradeshow displays, banners, popups, and graphic prints. It was a tough decision, but it had to be done to keep our business going during these difficult times.
We continued to work behind the scenes to keep us afloat. We went from having 15,000 square feet down to only 3,000 square feet to work in; that's a massive cut! In the small space, we were left in. We had to make do with what we had. We had to not only produce in that small space, but also work customer service as well. Katie would tell you that it was not enjoyable working next to an air compressor. It sucked! We also had our large inventory stored in there and had to consolidate many products to make room for what was needed. There was so much uncertainty, that we were wondering if we were going to make it.
We slowly started to come back alive but felt like we were still in a coma. In 2021 we could only produce small displays and could not make any large products like we were accustomed to before covid. That hurt. But we knew it would be okay, so we kept moving forward. In July of 2021, we finally got our big machines back up and running, which was a massive step for us! We were excited but knew we had a long way to go. The rest of 2021 and 2022 were a lot of repairs, fixes, and answering those who were coming to us.
There was so much going on and so many things that needed to be taken care of that we did not have the hands or the people to help reach out and stay in touch with all our customers. Our primary focus was to ensure people who were reaching out to us and needing a display were taken care of. That meant part of 2021 and all of 2022 were focused on who was reaching out to us.
So, yes 2021 and 2022, we were silent in the aspect of reaching out and updating our customers on what was going on. We had a lot of emails and calls asking us if we were still around. Knowing that customers thought we had gone out of business was a sucky feeling, but that was not the case. We could not reach out to them to let them know of all the updates and news happening within DoTradeshow because we did not have the staff and team members to do so. We were trying to stay afloat.
It has been two years since we have been able to update our customers on what happened to DoTradeshow. We wanted to inform everyone about what has been happening to us. In the past two years, DoTradeshow has made many changes and improvements. The most significant difference is that we have moved to a new location in Rogers "You can read about that in our other blog," hired new team members, and are now working hard to reach out to our customers. We are focused on improving our communication, website, and manufacturing. We now have the team to help us do that!!
At DoTradeshow, we continue to provide custom-designed tradeshow displays and graphic prints. We are back to offering banners, popup displays, and other creative solutions for your tradeshow needs. We also are working towards adding new products for your Tradeshows. We aim to provide our customers with the highest quality product and customer service to ensure their success. We strive to ensure that every project is completed to the highest standards and meets our customer's expectations. We look forward to continuing our mission of helping customers make the most of their tradeshow experiences.
What happened to us? After two years of inactivity, we're back and better than ever. We have taken this time to reevaluate our operations, build a stronger foundation, and ensure that we are ready for whatever comes our way. With a dedicated team of professionals and a focus on improvement, we are confident that DoTradeshow Displays is well-positioned to succeed.
We plan to improve our services and offerings by utilizing the latest technology, staying ahead of trends, and working with experienced partners. This will help us create products that will meet our client's needs while remaining cost-effective. We also want to ensure that our customer service is top-notch so that any issue that arises can be quickly resolved.
We are committed to providing the best value for our customers and look forward to continuing to serve the tradeshow industry for many years to come. With our improved processes and procedures, we are excited to see what the future holds for DoTradeshow Displays.
With Love And Great Thanks!
Have a question don't hesitate to reach out, we are here for you and wanting to help in any way that we can. We have your best interest at heart and want to make sure you are well taken care of.
Reach out and call us our number is "952-942-1000" or email us "firstname.lastname@example.org"
We are here for you!
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